WhatsApp Self-Test First Touch

New features

• WhatsApp loops now include a self-test feature where you can send yourself the loop's real first-touch message to experience it firsthand.
• Goal-aware follow-ups: Loop now paces its nudges based on what your loop is trying to achieve (bookings, sales, or nurturing) and stops after a respectful number of touches instead of following a one-size-fits-all rhythm.
• A daily digest email now summarises the conversations waiting on you, so escalations reach you once, clearly — duplicate alerts for the same conversation are gone.
• Our simulator now lets you see knowledge-base grounding signals within your conversations, providing you with more context.
• The HTML code panel in the Studio allows you to view, copy, edit, and paste your page source effortlessly.

Experience updates

• Replies from your leads are now answered around the clock — outreach is no longer silently held overnight, and follow-ups land when your audience is actually active.
• WhatsApp campaign launches now roll out gradually instead of all at once, improving deliverability on large lead lists.
• Pricing information for the Memberships feature now correctly displays under the Free tier instead of the Pro tier, clearing up misunderstandings about account benefits.
• The shareable deep-link feature in billing now directly pops up the pricing picker, making it easier to share and navigate the pricing options.
• Mobile plan selection on the pricing page now defaults to the Pro plan and displays one card at a time for improved clarity.

Bug fixes

• Fixed Instagram and WhatsApp messages occasionally showing raw formatting symbols (like **bold**) or dropping link buttons — DMs now send as clean text with your links intact.
• Fixed a set of race conditions that could cause a lead's reply to go unanswered until the next morning — replies are now answered within minutes at any hour.
• Loop no longer proposes phone calls on loops that don't have calling enabled.